Thank you for shopping at Extra Virgin Olive Oil. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Shipping Locations
We currently ship to addresses within Germany. We are working to expand our shipping locations in the future. Please check our website or contact us through our Contact Page for the most up-to-date information on shipping destinations.
2. Shipping Methods and Costs
We offer the following shipping methods:
Free shipping may be available for orders over a certain amount. Please check our website for current promotions and offers.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by the shipping carrier or other factors beyond our control.
5. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or failures in delivery caused by inaccurate or incomplete address information.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
7. Shipping Insurance
All shipments are insured against loss or damage during transit. If your order is lost or damaged, please contact us through our Contact Page and we will assist you in filing a claim with the shipping carrier.
8. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country’s customs authorities.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us through our Contact Page.
