This privacy policy describes how Extra Virgin Olive Oil collects, uses, and protects your personal information when you use our website.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and shipping address.
- Payment Information: Credit card details or other payment information necessary to process your orders.
- Account Information: Username and password if you create an account on our website.
- Order Information: Details about the products you purchase and your order history.
- Browsing Information: IP address, browser type, operating system, and browsing behavior on our website.
- Communications: Records of your communications with us, including emails and customer service inquiries.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from You: When you place an order, create an account, subscribe to our newsletter, or contact us directly.
- Automatically: Through cookies and other tracking technologies when you browse our website.
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and payment processing.
- Account Management: To manage your account and provide you with access to your order history and account settings.
- Customer Support: To respond to your inquiries and provide customer support.
- Marketing Communications: To send you newsletters, promotional offers, and other marketing communications (if you have opted in to receive them).
- Website Improvement: To analyze website usage and improve the functionality and content of our website.
- Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: Third-party service providers who assist us with payment processing, shipping, marketing, and website analytics.
- Legal Authorities: Government agencies or law enforcement authorities if required by law.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server software (SSL) to encrypt your payment information.
- Storing your personal information on secure servers.
- Limiting access to your personal information to authorized personnel.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us through our Contact Page.
9. Changes to this Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date.
10. Contact Information
If you have any questions about this privacy policy, please contact us through our Contact Page.
